How to speak so that people want to listen

Transactional communication model ©JasonsWrench

Transactional communication model ©JasonsWrench

Many people have the experience that when they speak, people don’t listen to them. Why is that? There are a number of habits that we need to move away from.  Here you find a list of six habits I think we need to avoid.:

  1. Gossip: speaking ill of somebody who is not present.
  2. Judging: it’s hard to listen to somebody if you know that you’re being judged.
  3. Negativity and complaining: we complain about the weather, about sport, about politics, about everything, but actually complaining is viral misery.
  4. Excuses: people that don’t take responsibility for their actions
  5. Exaggeration: exaggeration becomes lying, out and out lying, and we don’t want to listen to people we know are lying to us.
  6. Dogmatism: the confusion of facts with opinions.

But here are four really powerful cornerstones that we can stand on if we want our speech to be powerful:

  1. Honesty: being true in what you say, being straight and clear.
  2. Authenticity: being yourself.
  3. Integrity: being your word, actually doing what you say, and being somebody people can trust.
  4. Love: wishing people well.

Other 5 things to keep in mind in order to increase the power of your speaking:

  • Register: you can locate your voice in nose, throat, and chest. We vote for politicians with lower voices, it’s true, because we associate depth with power and with authority.
  • Timbre: the way your voice feels. Researches show that we prefer voices which are rich, smooth and warm. There are amazing things you can do with breathing, with posture, and with exercises to improve the timbre of your voice.
  • Prosody: the rhythm, stress, and intonation of speech. People who speak all on one note are really quite hard to listen to if they don’t have any prosody at all.
  • Pace: I can get very excited by saying something, or I can slow right down to emphasize, and at the end of that, of course, is our old friend silence. There’s nothing wrong with a bit of silence, we don’t have to fill it with ums and ahs. It can be very powerful.
  • Volume: it is not nice to impose your volume on people around you. You can get people pay attention by getting quiet.
Rajagopal speaking to 25,000 people, Janadesh 2007, India ©Ekta Parishad

Rajagopal speaking to 25,000 people, Janadesh 2007, India ©Ekta Parishad

Anytime you’re going to talk to anybody important, or to perform public speaking you need to warm up your voice. How to warm up your voice? Here are four vocal warmup exercises:

  • Arms up, deep breath in, and sigh out.
  • Warm up your lips, and say “ba, ba, ba, ba, ba, ba, ba, ba”. And “brrrrrrrrrr”, just like when you were a kid.
  • Exercise your tongue with exaggerated “la, la, la, la, la, la, la, la, la”. And then, roll an R. “Rrrrrrr”.
  • It starts with “we” and goes to “aw.” The “we” is high, the “aw” is low. So you go, weeeaawww, weeeaawww.


What would the world be like if we were speaking powerfully to people who were listening consciously in environments which were actually fit for purpose? Or to make that a bit larger, what would the world be like if we were creating sound consciously and consuming sound consciously and designing all our environments consciously for sound? That would be a world that does sound beautiful, and one where understanding would be the norm, and that is an idea worth spreading.

What else, what are other important tools to make communication more efficient? For example, what about eye contact, movement and smiling?

This post was inspired by Julian Treasure’s TED conference.

Passion, Optimism, and Hard Work

How to be succesful in what you do?
Passion – Love what you do or learn to love what you do
Optimism – Believe in greatness and the ability to triumph
Hard Work – Serious effort is required and the top performers put in the most hours.
It make sense. Thanks David.

David Cummings on Startups

Last week I had the opportunity to attend a YPO Southern 7 conference in Cape Cod. Two of my recent posts came from the event including Three Strong Bones to be Successful and Runner, Jogger, Walker, and Sitter. Some of the speakers included Ron Clark (founder of the Ron Clark Academy), Dr. Bob Rotella (famous sports psychologist), David Marquet (author of Turn the Ship Around!), and Bruce Pearl (Auburn basketball coach). After the event I reflected a bit on the speakers and content, coming away with a renewed enthusiasm about the human spirit.

Overwhelmingly, the speakers had the same message centered around three areas:

  • Passion – Love what you do or learn to love what you do
  • Optimism – Believe in greatness and the ability to triumph
  • Hard Work – Serious effort is required and the top performers put in the most hours

It’s always great to hear from engaging speakers with…

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The Good Country Index

Simon Anholt spent the last two years compiling The Good Country Index to determine which of the 125 countries contributes the most to the common good.

Today the biggest challenges facing humanity are global and borderless: climate change, economic crisis, terrorism, drug trafficking, slavery, pandemics, poverty and inequality, population growth, food and water shortages, energy, species loss, human rights, migration … the list goes on. All of these problems stretch across national borders, so the only way they can be properly tackled is through international efforts. The trouble is, most countries carry on behaving as if they were islands, focusing on developing domestic solutions to domestic problems. We’ll never get anywhere unless we start to change this habit.

Good Country Index isn’t interested in how well countries are doing, it’s interested in how much they are doing. The concept of the “Good Country” is all about encouraging populations and their governments to be more outward looking, and to consider the international consequences of their national behaviour. The Good Country Index isn’t trying to make any moral judgments: “good” as a measure of how much a country contributes to the common good. So in this context “good” means the opposite of “selfish”, not the opposite of “bad”.

The Good Country Index’s aim is to urge governments to look at the total impact of their policies. It’s no longer enough to provide prosperity, growth, justice and peace to one population alone: the international consequences of every action must be considered.

The top 10 countries of the index:

Good Countries Index

Good Countries Index

The Country which does the most good for the planet is Ireland, the most prosperous and equal country of the world.

The United States of America stands at the 21st position because it is selfish when it comes to the International Peace and Security indicator.

Italy, instead, stands at the 20th position, for the same reason of the USA: when it comes to the International Peace and Security it does not the common good.

China is at the 107th place: seems to be good at International publications of science and technology, but for all the other indicators need to work harder.

At the bottom of the list, the top 10 “bad guys” are:

125th      Libya
124th      Viet Nam
123rd      Iraq
122nd     Azerbaijan
121st       Angola
120th      Zimbabwe
119th      Indonesia
118th      Benin
117th      Venezuela (Bolivarian Republic of)
116th      Yemen
115th      Iran (Islamic Republic of)

Sources of The Good Country Index

Google Docs:

For more information visit www.goodcountry.org

What do you think of the Index, do you agree with the project and the results?

UNESCO World Heritage List reaches 1000 sites

The World Heritage List now totals 1001 properties.

The new sites, are:

Vineyard Landscape of Piedmont: Langhe-Roero and Monferrato (Italy) covers five distinct wine-growing areas with outstanding landscapes and the Castle of Cavour, an emblematic name both in the development of vineyards and in Italian history. It is located in the southern part of Piedmont,  between the Po River and the Ligurian Appenines, and encompasses the whole range of technical and economic processes  relating to  the winegrowing and wine making that has characterized the region for centuries. Vine pollen has been found in the area dating from the 5th century BC, when Piedmont was a place of contact and trade between the Etruscans and the Celts; Etruscan and Celtic words , particularly wine-related ones, are still found in the local dialect. During the Roman Empire, Pliny the Elder mentions the Piedmont region as being one of the most favourable  for growing vines in ancient Italy; Strabo mentions its barrels.

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© Photos by unesco

Bursa and Cumalıkızık: The Birth of the Ottoman Empire (Turkey) is a serial nomination of eight component sites in the City of Bursa and the nearby village of Cumalıkızık, in the southern Marmara Region. The site illustrates the creation of an urban and rural system establishing the Ottoman Empire in the early 14th century. The property illustrates key functions of the social and economic organization of the new capital which evolved around a new civic centre. These include commercial districts of khans, kulliyes (religious institutions) integrating mosques, religious schools, public baths and a kitchen for the poor as well as the tomb of Orhan Ghazi, the founder of the Ottoman dynasty. One component outside the historic centre of Bursa is the village of Cumalıkızık, the only rural village of this system to show the provision of hinterland support for the capital.

Pergamon and its Multi-Layered Cultural Landscape (Turkey) rises high above the Bakirçay Plain in Turkey’s Aegean region. The acropolis of Pergamon was the capital of the Hellenistic Attalid Dynasty, a major centre of learning in the ancient world. Monumental temples, theatres, stoa or porticos, gymnasium, altar and library were set into the sloping terrain surrounded by an extensive city wall. The rock-cut Kybele Sanctuary lies to the north-west on another hill visually linked to the acropolis. Later the city became capital of the Roman province of Asia known for its Asclepieion healing centre. The acropolis crowns a landscape containing burial mounds and remains of the Roman, Byzantine and Ottoman empires in and around the modern town of Bergama on the lower slopes.

Monumental earthworks of Poverty Point (United States of America) owes its name to a 19th century plantation close to the site. It is located in the Lower Mississippi Valley on a slightly elevated and narrow landform. The complex comprises five mounds, six concentric semi-elliptical ridges separated by shallow depressions and a central plaza. It was created and used for residential and ceremonial purposes by a society of hunter fisher-gatherers between 3,700 and 3,100 B.C. Research has not clarified yet whether the complex had a steady residential function or was a campground occupied temporarily during ceremonies of trading fairs. It is a remarkable achievement in earthen construction in North America that was not surpassed for at least 2,000 years.

Okavango Delta (Botswana). This delta in northwest Botswana comprises permanent marshlands and seasonally flooded plains. It is one of the very few major interior delta systems that do not flow into a sea or ocean, with a wetland system that is almost intact. One of the unique characteristics of the site is that the annual flooding from the river Okavango occurs during the dry season, with the result that the native plants and animals have synchronised their biological cycles with these seasonal rains and floods. It is an exceptional example of the interaction between climatic, hydrological and biological processes. The Okavango delta is home to some of the world’s most endangered species of large mammal, such as the cheetah, white rhinoceros, black rhinoceros, African wild dog and lion.

Decorated Cave of Pont d’Arc, known as Grotte Chauvet-Pont d’Arc, Ardeche (France). Located in a limestone plateau of the Ardeche River in southern France, the property contains the earliest known and best preserved figurative drawings in the world, dating back as early as the Aurignacian period  (30,000  to 32,000 BP), making it an exceptional testimony of prehistoric art. The cave was closed off by a rock fall approximately 20,000 years BP and remained sealed until its discovery in 1994, which helped keep it in pristine condition.   Over 1,000 images have so far been inventoried on its walls, combining a variety of anthropomorphic and animal motifs. They are of exceptional aesthetic quality, demonstrate a range of techniques, including  the skillful use of colour,  combinations of paint and engraving, anatomical precision, three-dimensionality and movement. They include several dangerous animal species difficult to observe at that time, such as mammoths, bears, wildcats, rhinos, bison and aurochs, as well as 4,000 inventoried remains of prehistoric fauna, and a variety of human footprints. A replica of the cave is under construction, and is due to open in April 2015.

Caves of Maresha  and Bet Guvrin  in the Judean Lowlands  as a Microcosm of the Land of the Caves (Israel). This “city under a city” is characterized by a selection of man-made caves, excavated from the thick and homogenous layer of soft chalk   in Lower Judea. It includes chambers and networks with varied forms and functions, situated below the ancient  twin towns of   Maresha and Bet Guvrin, that bear witness to a succession of historical periods of excavation and usage  stretching over 2,000 years, from the Iron Age to the Crusades, as well as  a great variety of subterranean  construction methods. The original excavations were quarries, but these were converted for various agricultural and local craft industry purposes, including oil presses, columbaria (dovecotes), stables, underground cisterns and channels, baths, tomb complexes and places of worship , and hiding places during troubled times.

The 38th session of the World Heritage Committee began on 15 June and will continue through to 25 June.